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AdBlue® & Haldex® Collective Action: Report Your Failure

Add your case to the worldwide defect registry. This anonymized data is used to support collective legal actions.

This registry collects AdBlue (SCR) system and Haldex coupling failures worldwide. Every report makes it visible that these are not isolated incidents but a recurring design defect — which is precisely the decisive argument against a manufacturer and in court.

Who should register?

This concerns in particular vehicles showing fault codes P20E8 and P20EE (AdBlue pressure, reductant quality) as well as 01155, 00448 and P1889 (Haldex pump). The brands most often reported are Peugeot, Citroën, Opel, Land Rover, Jaguar, Volkswagen, Audi, Volvo and Mercedes-Benz. If your model is not listed, your report is still valuable.

What happens to your report

Your information is processed anonymously and feeds the registry's public statistics. It establishes the scale of the defect and serves to inform affected owners about joint legal steps. Registration is free and without obligation: it creates no mandate and commits you to nothing.

Why the number of reports is decisive

A single owner is quickly dismissed as an exception. Hundreds of documented, identical failures are a series defect. This body of evidence is at the heart of any negotiation over a goodwill gesture, repair, price reduction or rescission of the sale. The registry is not a filed lawsuit, but the factual basis that makes one possible.

Your data is processed in strict compliance with GDPR for the guidance of collective actions.

A problem affecting the whole world

What institutions have established — each figure has its source and date (details on hover)

7 000+cases collected by UFC-Que Choisir (France)UFC-Que Choisir
3 500+complaints collected by Testachats (Belgium)Testachats
713 000+vehicles recalled worldwide, ~122,700 of them in GermanyKBA
29European countries where Stellantis pays compensation, until August 2028Stellantis
1 156 €average out-of-pocket cost per ownerUFC-Que Choisir
Viewed from 136 countries

Join the drivers who have decided to fight back rather than put up with it

Report my case

Free, no commitment, and it creates no mandate. Your case joins the European map of failures, and in return you receive the exact documents to gather so that your file holds up.

That is the first step. Above it: the Registered Case, €10/year — a number anyone can check and a dated certificate of your report.

Burkina Faso — 1 views (30 d)Benin — 1 views (30 d)Brunei — 1 views (30 d)Belize — 1 views (30 d)Cameroon — 1 views (30 d)Grenada — 1 views (30 d)Haiti — 1 views (30 d)Iran, Islamic Republic of — 1 views (30 d)Iceland — 1 views (30 d)Liberia — 1 views (30 d)Lesotho — 1 views (30 d)Mali — 1 views (30 d)Mongolia — 1 views (30 d)Mozambique — 1 views (30 d)Rwanda — 1 views (30 d)Seychelles — 1 views (30 d)Somalia — 1 views (30 d)Zambia — 1 views (30 d)Armenia — 2 views (30 d)Bosnia and Herzegovina — 2 views (30 d)Cambodia — 2 views (30 d)Macedonia, the former Yugoslav Republic of — 2 views (30 d)Martinique — 2 views (30 d)Maldives — 2 views (30 d)Puerto Rico — 2 views (30 d)Qatar — 2 views (30 d)Suriname — 2 views (30 d)Togo — 2 views (30 d)Trinidad and Tobago — 2 views (30 d)Uganda — 2 views (30 d)Yemen — 2 views (30 d)Albania — 3 views (30 d)Bahrain — 3 views (30 d)Congo — 3 views (30 d)Kosovo — 3 views (30 d)Belarus — 4 views (30 d)Georgia — 4 views (30 d)Guatemala — 4 views (30 d)Honduras — 4 views (30 d)Moldova, Republic of — 4 views (30 d)Slovakia — 4 views (30 d)El Salvador — 4 views (30 d)Angola — 5 views (30 d)Estonia — 5 views (30 d)Guadeloupe — 5 views (30 d)Kuwait — 5 views (30 d)Libyan Arab Jamahiriya — 5 views (30 d)Nicaragua — 5 views (30 d)Réunion — 5 views (30 d)Costa Rica — 6 views (30 d)Ghana — 6 views (30 d)Luxembourg — 6 views (30 d)Palestinian Territory, Occupied — 6 views (30 d)Kyrgyzstan — 7 views (30 d)Lebanon — 7 views (30 d)Uruguay — 7 views (30 d)Oman — 8 views (30 d)Serbia — 8 views (30 d)Syrian Arab Republic — 9 views (30 d)Kazakhstan — 10 views (30 d)Senegal — 10 views (30 d)Dominican Republic — 11 views (30 d)Jamaica — 11 views (30 d)Panama — 11 views (30 d)Nepal — 12 views (30 d)Peru — 12 views (30 d)Egypt — 14 views (30 d)Ethiopia — 14 views (30 d)Bolivia — 15 views (30 d)Algeria — 15 views (30 d)Azerbaijan — 17 views (30 d)Tunisia — 17 views (30 d)Croatia — 20 views (30 d)Paraguay — 21 views (30 d)Israel — 22 views (30 d)Uzbekistan — 22 views (30 d)Bulgaria — 26 views (30 d)Jordan — 26 views (30 d)Greece — 32 views (30 d)Kenya — 32 views (30 d)Ivory Coast — 34 views (30 d)Ecuador — 34 views (30 d)Iraq — 34 views (30 d)Philippines — 35 views (30 d)Chile — 42 views (30 d)Vietnam — 43 views (30 d)Portugal — 44 views (30 d)Hungary — 46 views (30 d)Czech Republic — 58 views (30 d)Venezuela — 58 views (30 d)Malaysia — 61 views (30 d)Ukraine — 69 views (30 d)Pakistan — 70 views (30 d)Saudi Arabia — 73 views (30 d)Turkey — 77 views (30 d)Morocco — 84 views (30 d)Colombia — 89 views (30 d)Bangladesh — 98 views (30 d)Argentina — 101 views (30 d)Romania — 108 views (30 d)Slovenia — 112 views (30 d)Russian Federation — 120 views (30 d)Italy — 141 views (30 d)Denmark — 142 views (30 d)Ireland — 199 views (30 d)New Zealand — 225 views (30 d)Nigeria — 236 views (30 d)Sweden — 241 views (30 d)Austria — 265 views (30 d)South Africa — 305 views (30 d)Thailand — 356 views (30 d)Spain — 467 views (30 d)United Arab Emirates — 562 views (30 d)Switzerland — 585 views (30 d)Indonesia — 685 views (30 d)Finland — 700 views (30 d)Lithuania — 775 views (30 d)Norway — 1138 views (30 d)Mexico — 1283 views (30 d)United Kingdom — 2073 views (30 d)Taiwan — 2651 views (30 d)China — 2908 views (30 d)Brazil — 3087 views (30 d)Poland — 3394 views (30 d)Canada — 3651 views (30 d)Singapore — 4267 views (30 d)South Korea — 4368 views (30 d)Japan — 4540 views (30 d)Hong Kong — 4931 views (30 d)India — 5235 views (30 d)Germany — 6650 views (30 d)Australia — 7034 views (30 d)Belgium — 7144 views (30 d)Netherlands — 9937 views (30 d)France — 24596 views (30 d)United States — 27583 views (30 d)22 cases recorded here Cardigan, United Kingdom — Peugeot / Citroën Stoke on Trent, United Kingdom — Peugeot / Citroën33 cases recorded here Newmarket, United Kingdom — Peugeot / Citroën Southend On Sea, United Kingdom — Peugeot / Citroën Redhill, United Kingdom — Peugeot / Citroën33 cases recorded here Momères, France — Peugeot / Citroën Brantôme en Périgord, France — Peugeot / Citroën ARDIZAS, France — Peugeot / Citroën33 cases recorded here Beaumont-lès-Valence, France — Peugeot / Citroën LEMPDES, France — Peugeot / Citroën Miramas, France — TucsonGlenbrook, Australia — Land Rover44 cases recorded here Bad Vilbel, Germany — Peugeot / Citroën Niedernhausen, Germany — Peugeot / Citroën Diekholzen, Germany — Peugeot / Citroën NOISSEVILLE, France — Peugeot / Citroën22 cases recorded here Morata de Tajuña, Spain — Fiat Ducato LA Cistérniga, Spain — Peugeot / CitroënHelsinki, Finland — Opel Grandlandx22 cases recorded here Lorient, France — Fiat / Alfa Romeo / Jeep QUIMPER, France — Peugeot / CitroënAthens, Grèce — Peugeot / CitroënSpremberg, Germany — Peugeot / CitroënEcaussinnes, Belgium — Peugeot / Citroën33 cases reported publicly (forums, press) TomBui — Peugeot 3008 II 131 ch Diesel (peugeottalk.de, 2025-01-15) : Découvre à l'ouverture du portail que les 30 € de main-d'œuvre sont un forfait TOTAL et non un tarif horaire : « Nicht pro Arbeitsstunde oder so, sondern insgesamt. Echt jetzt? » junds — Peugeot 5008 II, 90 000 km, mise en circulation 08/2017 (peugeottalk.de, 2025-01-20) : Redoute la non-éligibilité à l'approche du seuil des huit ans gsfx777 — Peugeot Partner Tepee, 178 000 km, mise en circulation 12/2016 (peugeottalk.de, 2025-01-28) : Se dit exclu par le seuil des huit ans, dépassé d'un mois — à 178 000 km, les conditions publiées par Stellantis prévoient pourtant 40 % des pièces44 cases reported publicly (forums, press) gf38 — Peugeot 308 HDi 2017 — réservoir remplacé, 1 000 € (forum Que Choisir, 2025-02-06) : Refus au motif que la réparation a été faite dans un garage non agréé — le motif de refus le plus fréquent Krikou72 — Peugeot d'octobre 2015, panne à 136 000 km (forum Que Choisir, 2025-02-07) : Véhicule conforme aux seuils d'âge et de kilométrage au moment de la panne, numéro de série pourtant rejeté automatiquement par le portail, sans possibilité de contact Lila74 — Peugeot 2008, 7 ans, 83 000 km — facture 1 400 € (forum Que Choisir, 2025-05-26) : Dossier d'abord REFUSÉ par le portail, puis intégralement remboursé en avoir après appel au siège du constructeur et envoi des trois dernières factures d'entretien — le refus du portail n'est pas la dernière instance Un retraité de 76 ans — véhicule diesel (modèle non précisé dans l'article) (La Dépêche du Midi, 2026-01-09) : Véhicule immobilisé depuis des semaines — « J'en suis malade »66 cases reported publicly (forums, press) thetapeworm — Citroën C4 Cactus (PistonHeads, 2025-01-12) : Panne récurrente, ~1 500 £ ; réparation en concession retombée en panne en moins d'un mois. Confirme le 16/01 que le Royaume-Uni figure bien dans la liste du portail Emperor123 — Peugeot Rifter 130, 2019, 70 000 km (PistonHeads, 2025-01-22) : Numéro de série rejeté par le portail : « the car is not eligible for any compensation », alors qu'âge, kilométrage et modèle sont conformes Gaz103 — Citroën Berlingo 1.5 BlueHDi Flair, 2019, 49 000 km (FrenchCarForum, 2025-04-23) : Injecteur d'urée exclu de la prise en charge parce qu'il n'est pas le réservoir ; catalyseur exclu également JS123 — Citroën Berlingo, codes P20E8 / P2048 (PistonHeads, 2025-04-23) : Pompe intégrée au réservoir, devis de 1 428 £ sur un véhicule de cinq ans et demi oli3442 — Citroën Dispatch 2018, 160 000 km (FrenchCarForum, 2025-05-30) : S'attend à être exclu faute d'historique d'entretien en concession — critère absent des conditions publiées Christos — Citroën C4 Grand Picasso 1.6 BlueHDi (FrenchCarForum, 2025-06-04) : Éligibilité à 60 % confirmée par le service client AVANT soumission, puis numéro de série rejeté par le portail. Demande d'enregistrer une réclamation : refusée11 cases reported publicly (forums, press) matik_one — Citroën C4 Picasso 2016, 165 000 km (FrenchCarForum, 2025-06-09) : Se dit exclu par le seuil des huit ans — à 165 000 km, les conditions publiées par Stellantis prévoient pourtant 40 % des pièces
Registered case (city + vehicle on hover) Publicly reported cases — ringed by country, no town Country the site is viewed from

The bodies that acted on this case — what each one did, and when

UFC-Que ChoisirUFC-Que ChoisirCollected over 7,000 cases and referred the matter to the French consumer authority2023
TestachatsTestachatsOver 3,500 complaints collected in Belgium2026
OCUOCUAlerted the Spanish authority as early as November 20222022
EuroconsumersEuroconsumersDenounced an ineffective compensation mechanism2025
BEUCBEUCTook the case to European level2023
AGCMAGCMProceedings opened in Italy for misleading commercial practices2023
Commission européenneCommission européenneObtained the extension of compensation to the whole of Europe2024
KBAKBAMonitors the recall of more than 713,000 vehicles2025
ADACADACRecorded the fault at the roadside, twice2026
ÖAMTCÖAMTCRead the fault codes of a vehicle stranded in Austria2026
MatmutMatmutHad the parts removed from an immobilised vehicle examined by an expert2026

These organisations are not affiliated with this site and do not endorse it: they are named because they acted on the AdBlue case.

AdBlue® is a registered trademark of VDA (Verband der Automobilindustrie). Haldex® is a trademark of its owner. Defect Registry has no connection with these owners or their licensees. What the AdBlue® trademark covers →